To receive a full refund, please provide a 48-hour notice if you wish to withdraw from the course. It is essential to log in on time for each session to fulfill the state-required CBRF training hours. If you encounter any login issues, reach out via text or email immediately to avoid losing your spot or funds.
If you are not logged in within the first 10 minutes of the course start time and have not contacted us, no refund will be issued.
In case of an emergency that prevents you from attending or completing a course, please get in touch with us. You are permitted to reschedule for the next available date.
All courses must be completed within 30 days; otherwise, the refund will be forfeited. Note that courses can only be rescheduled once.
Unfortunately, we do not offer partial refunds or extensions beyond the 30-day grace period.
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FAQs
Find answers to common questions about CBRF certification and our training programs.
CBRF stands for Community-Based Residential Facilities. These facilities provide services and supervision for five or more unrelated individuals. They are designed to support residents in a community living environment.
After successfully completing your course, your name will be viewable in the Wisconsin CBRF registry within 24 hours. This allows employers and others to verify your certification. It's a crucial step in your career as a caregiver.
No, you do not need to be a Certified Nursing Assistant (CNA) to obtain your CBRF certification. This opens the door for many individuals interested in caregiving. Our training is designed to equip you with the necessary skills regardless of your background.
Currently, we do not offer payment plans for the four-course bundles. However, you can enroll in individual courses and pay for them separately. This flexibility allows you to manage your education at your own pace.
Your proof of completion will be your name listed in the Wisconsin CBRF Registry. This registry serves as verification for you and potential employers. It ensures that your training is recognized and valid.
It is not required to take all 4 courses, but it is HIGHLY recommended that you do. Most facilities require completion of all 4 courses, and you cannot pass medications to residents without completing the medication administration course.
At present, in-person classes are available only for companies that hire us to instruct a group of their employees at their location.
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